Certified Dealers
Marine Industry Certified Dealerships
A new boat is an investment that will bring you and your family years of fun. Be sure to buy it from a dealership that has invested in making sure you will enjoy every one of those years. Choose a Marine Industry Certified Dealership.
The Marine Industry Certified Dealership Program is a voluntary process. Dealerships that earn Marine Industry Certification have made a commitment to your complete satisfaction. They also pledge to post and abide by a Marine Industry Consumer Commitment that ensures fair and equal treatment for every single customer. Dealers who have reached the highest level of Certification are considered Five Star Marine Industry Certified Dealers. They must demonstrate to a third party reviewer that they meet or exceed program standards in key areas, including customer service, employee satisfaction, facility and business practices. They must commit to follow up with 100 percent of their customers. And to confirm their dedication, they are re-certified every two years.
Your Marine Industry Certified Dealership will help you choose the right boat for your lifestyle and your needs, maintain your boat and provide service when it’s needed. To find a participating dealership, look for the Marine Industry Certified Dealership logo.
Buying from a Marine Industry Certified Dealership
The Marine Industry Dealership Certification Program is designed to ensure that buying and maintaining a boat are pleasant experiences. When you visit a Marine Industry Certified Dealership, you can feel confident you're choosing a business that is committed to your satisfaction, both in terms of product and service. You can expect:
- Friendly, knowledgeable employees
- Quality products
- Reliable service
How Dealers Become Certified
To become Certified, a dealership must demonstrate its commitment to excellence by meeting high standards in several key areas:
- Operations
- Facilities
- Professional sales/service processes
- Customer satisfaction
- Employee training/satisfaction
Benefits of Buying from a Marine Industry Certified Dealership
- A marine industry Consumer Commitment
- Assurance of dealership's commitment to excellence
- Guaranteed opportunity to provide feedback and resolve issues
